Chi Tiết Tin Tuyển Dụng IT Helpdesk/IT support Tại Startek
- Quốc tế: Pusat Dagangan Dana 1, Jalan PJU 1A/46, 47301, Petaling Jaya, Selangor, Malaysia
Mô Tả Công Việc IT Helpdesk/IT support Với Mức Lương 664 - 730 USD
• Provide non-voice customer support through email and chat platforms.
• Manage customer inquiries efficiently and effectively, addressing their needs and concerns.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to share knowledge and improve service delivery.
• Identify and escalate complex issues to appropriate teams when necessary.
• Utilize problem-solving skills to propose solutions and enhance customer satisfaction.
• Ensure compliance with company policies and procedures for customer service.
• Strive for continuous improvement in performance metrics and customer feedback.
Với Mức Lương 664 - 730 USD Thì Cần Những Yêu Cầu Công Việc Gì
• Excellent typing skills with a high level of accuracy.
• Strong communication skills in Vietnamese and English, both written and verbal.
• Proven problem-solving abilities with a customer-centric approach.
• Ability to work independently as well as part of a team.
• Familiarity with customer service software and tools is a plus.
• Attention to detail and the ability to prioritize tasks effectively.
Tại Startek Thì Được Hưởng Những Gì
Cách Thức Ứng Tuyển Tại Startek
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