Chi Tiết Tin Tuyển Dụng Lập trình viên Tại Công ty TNHH ITECHWX
- Hồ Chí Minh:
- VISTA Building, 19 Tan Cang St., Ward 25, Binh Thanh Dist., HCM City., Quận Bình Thạnh
Mô Tả Công Việc Lập trình viên Với Mức Lương 22 - 26 Triệu
We're seeking a talented Technical Support Engineer to join our growing team! In this role, you'll leverage your expertise in Dynamics 365 to troubleshoot and resolve customer issues, ensuring a smooth and successful user experience.
You will:
• Reviews issues and contacts customers to understand issues. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, and performance traces) to help resolve customer issues.
• Resolves or escalates multiple and varied customer issues. Documents technical work and research.
• Analyzes problems and develops solutions for customer needs using log analysis and other proprietary tools.
• Identifies potential defects and escalates to more senior engineers to resolve.
• Uses automated tools to deliver solutions for a wide range of issues.
• Provides feedback on how to improve automated tools.
• Follows processes provided by the business
Với Mức Lương 22 - 26 Triệu Thì Cần Những Yêu Cầu Công Việc Gì
• Available to work night shifts (on-site at the company, shift hours: 20:00 - 5:00 or 23:00 - 8:00)
• 3 - 6 months of experience in IT industry with IT educational background
• Customer service mindset
Tại Công ty TNHH ITECHWX Thì Được Hưởng Những Gì
• Salary at 100% during the probationary period
• Training will be offered
• Full working equipment will be provided
• 90% contribution of the gross salary to social insurance
• 12 days of annual leave, 8 days of sick leave
• 30% allowance on gross salary (If the working hours fall between 22:00 and 6:00, they can be counted toward the night shift allowance) + PVI insurance + 500,000 VND food allowance for employees working night shift
• Annual Health Checkup
Cách Thức Ứng Tuyển Tại Công ty TNHH ITECHWX
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.
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