Chi Tiết Tin Tuyển Dụng IT Helpdesk Tại SmartDev
- Đà Nẵng: Hải Châu, Quận Hải Châu
Mô Tả Công Việc IT Helpdesk Với Mức Lương 20 - 40 Triệu
Company Description
SmartDev is a leading provider of global software solutions. The company was established in 2014 and is a wholly owned subsidiary of Verysell Technologies Group (Switzerland).
Job Description
As we scale our operations and enhance internal infrastructure, we’re looking for a hands-on IT Lead to oversee IT activities at our Da Nang office, ensure system stability, and support a secure, efficient working environment for all employees.
Deliver day-to-day IT support to internal users (workstations, network, VPN, printers, conferencing tools, etc.)
Set up and maintain laptops/desktops (Windows/macOS), user accounts, and software environments
Manage Google Workspace, Microsoft 365, and access control across internal platforms
Monitor and maintain office network systems, routers, switches, and virtualization infrastructure
Handle IT onboarding/offboarding and asset management
Ensure security protocols are applied, including antivirus, device encryption, firewall and password policies
Support internal compliance efforts for ISO 27001 and SOC Type 2 certification audits
Act as the primary contact for all IT-related issues at the Da Nang site
Liaise with the regional/group-level IT teams for infrastructure alignment or escalations
Với Mức Lương 20 - 40 Triệu Thì Cần Những Yêu Cầu Công Việc Gì
Strong troubleshooting skills in Windows, macOS, and basic network setup
Hands-on experience with Google Workspace, Microsoft 365, and endpoint security
Familiarity with IT asset management and helpdesk practices
Practical experience or involvement with ISO 27001 and/or SOC Type 2 implementation is a strong plus
Proactive, reliable, and solution-oriented mindset
Ability to communicate clearly with both technical and non-technical stakeholders
Intermediate English (reading/writing/speaking)
Nice to Have
Familiarity with Jira, Confluence, and IT documentation best practices
Basic knowledge of scripting (e.g., Bash, PowerShell) or automation tools
Experience working in a distributed, international team environment
Tại SmartDev Thì Được Hưởng Những Gì
20 annual leave days
Premium Health Care MIC
Hybrid working
Cutting-edge technologies methodology/Agile development
Great activities (Team Building, Company Trip, Weekly Happy Friday, …)
Work with high-profile multinational companies
Cách Thức Ứng Tuyển Tại SmartDev
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