
Chi Tiết Tin Tuyển Dụng IT Helpdesk Tại Grant Thornton (Vietnam) Limited
- Hồ Chí Minh: 14th Floor, Pearl Plaza 561A Dien Bien Phu Street, Thanh My Tay Ward, Ho Chi Minh City, Vietnam
Mô Tả Công Việc IT Helpdesk Với Mức Lương Thỏa thuận
Duties and Responsibilities
• Provide technical support to end-users via phone, email, or in-person.
• Diagnose and resolve hardware and software issues.
• Provide guidance on software usage to end-users.
• Assist with the setup and configuration of computers and peripherals.
• Follow established procedures for issue escalation.
• Respond to help desk tickets and service requests.
• Document support interactions, troubleshooting steps, and resolutions.
• Install, upgrade, and configure software applications.
• Maintain an inventory of hardware assets.
• Assist with user onboarding and offboarding processes.
• Ensure compliance with security policies.
• Collaborate with IT administrators for complex problems.
• Report and address security incidents or vulnerabilities.
• Other duties as assigned.
Với Mức Lương Thỏa thuận Thì Cần Những Yêu Cầu Công Việc Gì
Tại Grant Thornton (Vietnam) Limited Thì Được Hưởng Những Gì
Cách Thức Ứng Tuyển Tại Grant Thornton (Vietnam) Limited
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