Chi Tiết Tin Tuyển Dụng Cloud Engineer Tại Heritage LINE Co., Ltd
- Quảng Ninh: No. 6, Tuan Chau International Passenger Port, Tuan Chau Ward, Ha Long City, Quang Ninh Province, Huyện Quảng Ninh
Mô Tả Công Việc Cloud Engineer Với Mức Lương Thỏa thuận
PURPOSE AND SCOPE OF ROLE
We are seeking a highly motivated and experienced Cruise Operations Manager to oversee our onboard operations aboard our vessels in Halong Bay. Reporting directly to the Ha Long Branch Manager, you will be instrumental in ensuring the highest standards of quality, service, and guest satisfaction across our fleet in Ha Long. This dynamic role involves leading and mentoring our Cruise Managers and onboard crew, collaborating closely with various departments, and driving continuous improvement in all aspects of our cruise product. With a primary focus onboard our vessels, you will be the champion of our operational excellence and a key contributor to delivering exceptional experiences for our guests.
RESPONSIBILITIES & TASKS
Ship Operations Excellence
• Take ownership of the product quality and service standards delivered onboard all vessels within the Halong Branch.
• Manage and coordinate Cruise Managers to ensure adherence to SOPs regarding quality control, service protocols, sanitation standards, and safety regulations.
• Provide proactive support to Cruise Managers in guest communication and service delivery, acting as a professional and helpful company representative when needed.
• Ensure impeccable personal appearance and hygiene standards are maintained by yourself and all onboard crew.
• Develop and implement new Standard Operating Procedures (SOPs) to enhance and maintain robust operational control.
• Deliver regular training and ongoing support to Cruise Managers and onboard crew to consistently achieve the highest levels of guest service.
Với Mức Lương Thỏa thuận Thì Cần Những Yêu Cầu Công Việc Gì
Tại Heritage LINE Co., Ltd Thì Được Hưởng Những Gì
Cách Thức Ứng Tuyển Tại Heritage LINE Co., Ltd
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.
Liên Hệ Công Ty
Vị Trí Công Việc
Khu Vực
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