Chi Tiết Tin Tuyển Dụng Project Manager Tại Công ty TNHH DMSpro
- Hồ Chí Minh: 34 Bạch Đằng, Tân Bình, Quận Tân Bình
Mô Tả Công Việc Project Manager Với Mức Lương Thỏa thuận
1. Project Implementation Management
Lead planning and execution of software deployment projects from kick-off to go-live.
Collaborate with Product, R&D, and Customer Success to define scope, milestones, and timelines.
Assign resources, manage task ownership, and track delivery progress via Agile tools (e.g., Jira).
Facilitate client workshops, requirement validation, UAT, and training sessions.
Monitor project health and escalate risks/issues with mitigation plans.
2. Post-Go-Live Maintenance & Support Coordination
Own the maintenance lifecycle after project handover: manage bug fixes, enhancement requests, and SLA performance.
Work closely with Customer Support and Dev teams to triage incidents and plan hotfix/patch releases.
Ensure documentation, handover logs, and service reports are up to date and auditable.
Manage change request (CR) flow and align expectations on delivery timelines and impact.
3. Customer Relationship & Service Quality
Act as the main point of contact for customers during and after implementation.
Monitor and drive customer satisfaction through effective communication, responsiveness, and service reviews.
Build trust with clients by understanding their business goals and proposing appropriate solutions or service upgrades.
4. Internal Process & Team Management
Coordinate with BA, QA, and Dev teams to align project scope and implementation logic.
Contribute to internal SOPs for deployment and support processes.
Mentor and guide junior PS team members; conduct performance reviews when needed.
Support sales/pre-sales in providing technical feasibility and implementation plans.
Với Mức Lương Thỏa thuận Thì Cần Những Yêu Cầu Công Việc Gì
5+ years of experience in project management or professional services, with at least 2 years in a leadership role.
Experience implementing B2B SaaS/DMS/retail tech systems is highly preferred.
Familiarity with Agile/Scrum methodology and customer success workflows.
2. Skills & Competencies
Strong project management and delivery tracking skills (e.g., Gantt chart, Agile board).
Excellent stakeholder communication, both internally and with enterprise clients.
Problem-solving and risk management capabilities.
High attention to detail, customer-oriented mindset, and service accountability.
Proficiency in Jira, Confluence, Excel, and presentation tools.
Tại Công ty TNHH DMSpro Thì Được Hưởng Những Gì
Work with top-tier FMCG, pharmaceutical, and retail clients – Gain real-world experience solving complex business challenges with advanced SaaS and Omni-Channel solutions.
Unmatched learning & career growth opportunities – Stay ahead with next-gen DMS, digital transformation, and technology for distribution.
Competitive salary & performance-based bonuses – Your success is our success.
Cách Thức Ứng Tuyển Tại Công ty TNHH DMSpro
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