Tuyển Sales Admin/Sales Support/Sales Associate Navigos Search làm việc tại Hồ Chí Minh thu nhập Thỏa thuận

As a Senior Admin Assistant, you will provide a high level of immigration assistance to Registered Migration Agents (RMA) and develop and maintain relationships with clients, industry organizations, government departments, and other entities relevant to the best interests of Visa Solutions.
SPECIFIC RESPONSIBILITIES/ ACCOUNTABILITIES
• Follow the file management systems as per the Code of Conduct and quality control according to VSA risk management guidelines (i.e. correspondence, file notes, receipt, and storage of documents).
• Answering and managing multiple incoming calls and directing them to the appropriate person or business unit.
• Prepare client instructions and relevant document lists for RMA review.
• Ensure weekly follow-up contact with all VSA applicants/sponsors in the allocated caseload.
• Follow-up with all VSA applicants/sponsors and ensure RFI deadlines are met.
• Collate required documentation and prepare complete visa applications for RMA review.
• Preparation of electronic and paper applications for lodgement and RMA review.
• Manage a migration caseload independently under the supervision of RMA.
• Provide weekly progress report on caseload to the supervising RMA.
• Develop correspondence techniques with DHA and other relevant stakeholders as per company guidelines.
• Prepare and send email responses to clients, DHA and other relevant stakeholders.

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